Testimonial & Review Policy

$ 149.00

Tax included.

Description

AHPRA prohibits testimonials in healthcare advertising, but patients leave Google reviews every day. This policy helps your team navigate the gap between what patients post and what you can use.

  • The AHPRA position on testimonials
  • Handling of Google and third-party reviews
  • Responding to reviews safely
  • Removing prohibited content
  • Staff responsibilities
  • Pre-publication provisions
  • Plus the steps to remove prohibited content

Clinic owners, marketing managers, and reception teams managing reviews and patient feedback.

Use to govern an unavoidable area of compliance risk. Train reception on what to say (and not say) when patients offer reviews.

Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.

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Built for confident clinics

Compliance and governance support grounded in the realities of Australian cosmetic practice.

Get the Full Fee Schedule (PDF)

Access the complete notarial fee schedule, including service breakdowns, pricing, and disbursements. We’ll send the PDF directly to your inbox.