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Ten templates covering the advertising obligations that healthcare clinics get wrong most often. Includes AHPRA compliance checklists, social media policy, TGA advertising compliance, paid advertising guides, before and after photo policy, and testimonial handling — all drafted for the Australian regulatory environment.
• AHPRA advertising compliance checklist
• Social media compliance policy with pre-approval workflow
• TGA advertising code compliance checklist
• Google and paid advertising compliance guide
• Before and after photo policy compliant with AHPRA guidelines
• Testimonial and review policy, email marketing compliance, and website content review
Any healthcare clinic running paid advertising, publishing social media content, using before and after imagery, or collecting patient testimonials and reviews.
Use when launching marketing campaigns, onboarding a marketing agency, responding to an AHPRA advertising complaint, or conducting an internal review of existing marketing materials.
Point-in-time document bundle at date of purchase. Customise each template for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Run this checklist across your website, social media, and print materials before AHPRA does. A practical self-audit tool that flags the most common advertising breaches before they become complaints.</p>
Run this checklist across your website, social media, and print materials before AHPRA does. A practical self-audit tool that flags the most common advertising breaches before they become complaints.
Clinic owners, marketing managers, and external marketing agencies running healthcare campaigns.
Use as a self-audit before any new campaign launches and as a quarterly review of existing assets.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Your team is one Instagram post away from an AHPRA complaint. This policy sets clear rules about what can and cannot be shared on social media when representing your clinic.</p>
Your team is one Instagram post away from an AHPRA complaint. This policy sets clear rules about what can and cannot be shared on social media when representing your clinic.
Clinics running active social media presence, particularly cosmetic and aesthetic clinics.
Use to govern day-to-day social media. Train every staff member who posts on the clinic’s behalf.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Rate the compliance risk of every piece of marketing before you hit publish. A simple scoring tool that helps your team know what is safe, what needs review, and what should never go out the door.</p>
Rate the compliance risk of every piece of marketing before you hit publish. A simple scoring tool that helps your team know what is safe, what needs review, and what should never go out the door.
Clinic owners, marketing managers, and clinical governance leads assessing campaign risk before launch.
Use before any major campaign, particularly those involving paid media, influencer collaborations, or new service launches.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Advertising skincare, supplements, devices, or cannabis? The TGA has its own set of advertising rules on top of AHPRA. This checklist keeps your therapeutic goods advertising compliant.
Advertising skincare, supplements, devices, or cannabis? The TGA has its own set of advertising rules on top of AHPRA. This checklist keeps your therapeutic goods advertising compliant.
Clinics promoting therapeutic goods, including cosmetic devices, IV ingredients, supplements, and pharmacy products.
Use before any advertising, packaging, or website content involving therapeutic goods. Review when the TGAC is updated.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
A fast, practical checklist your team runs through before publishing any social media post. Takes two minutes and prevents the complaints that take months to resolve.
A fast, practical checklist your team runs through before publishing any social media post. Takes two minutes and prevents the complaints that take months to resolve.
Marketing coordinators, social media managers, and clinic owners approving content before publication.
Use as the pre-publish gate for every clinical social media post. Builds the review reflex.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Before-and-after photos sell results, but AHPRA has strict rules about how they can be used. This policy covers collection, consent, and compliant usage so your photos work for you, not against you.
Before-and-after photos sell results, but AHPRA has strict rules about how they can be used. This policy covers collection, consent, and compliant usage so your photos work for you, not against you.
Cosmetic clinics, dermatology, and any clinic publishing before and after imagery.
Use to standardise capture and publication. Train every clinical team member who captures imagery.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Running Google Ads or paid social for a healthcare clinic is a compliance minefield. This guide covers keyword restrictions, ad copy rules, and landing page requirements so your campaigns stay live.
Running Google Ads or paid social for a healthcare clinic is a compliance minefield. This guide covers keyword restrictions, ad copy rules, and landing page requirements so your campaigns stay live.
Clinics running Google, Meta, TikTok, or YouTube paid advertising directly or through agencies.
Use at campaign brief stage and review when platform policies update. Critical for cosmetic, IV, and cannabis clinics.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Send marketing emails to patients without breaching the Spam Act or AHPRA advertising rules. Covers consent, unsubscribe requirements, and what you can and cannot say in a clinic newsletter.
Send marketing emails to patients without breaching the Spam Act or AHPRA advertising rules. Covers consent, unsubscribe requirements, and what you can and cannot say in a clinic newsletter.
Clinics running newsletters, treatment campaigns, recall reminders, or any electronic marketing communication.
Use as the foundation for email marketing. Audit your sending platform and lists against this policy annually.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Websites drift out of compliance faster than most clinic owners realise. This annual review checklist goes page by page to catch outdated claims, missing disclaimers, and stale content.
Websites drift out of compliance faster than most clinic owners realise. This annual review checklist goes page by page to catch outdated claims, missing disclaimers, and stale content.
Clinic owners, marketing managers, and compliance leads conducting an annual or post-incident website review.
Use annually as a structured audit. Run after any AHPRA or TGA enforcement action affecting your service category.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
AHPRA prohibits testimonials in healthcare advertising, but patients leave Google reviews every day. This policy helps your team navigate the gap between what patients post and what you can use.
AHPRA prohibits testimonials in healthcare advertising, but patients leave Google reviews every day. This policy helps your team navigate the gap between what patients post and what you can use.
Clinic owners, marketing managers, and reception teams managing reviews and patient feedback.
Use to govern an unavoidable area of compliance risk. Train reception on what to say (and not say) when patients offer reviews.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Working with influencers or content creators? This brief sets the boundaries so your collaborators know exactly what they can and cannot say about your clinic, treatments, and results.
Working with influencers or content creators? This brief sets the boundaries so your collaborators know exactly what they can and cannot say about your clinic, treatments, and results.
Cosmetic clinics, IV clinics, and cannabis clinics collaborating with content creators or influencers.
Use as the brief sent to every collaborator before any work begins. Revisit when ACCC or AHPRA influencer guidance updates.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Compliance and governance support grounded in the realities of Australian cosmetic practice.

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