$ 3 ,451.00 Original price was: $ 3 ,451.00.$ 697.00Current price is: $ 697.00.
A structured compliance foundation for general practice. Twenty-four templates covering patient onboarding, clinical governance, privacy, employment, marketing, and workplace safety — drafted for the regulatory environment GP clinics operate in across Australia.
• Patient registration, intake, and informed consent templates
• Clinical governance framework with incident reporting and open disclosure
• Privacy policy, data breach response plan, and health records management
• Employment agreements for full-time, part-time, and casual clinical staff
• AHPRA advertising compliance and marketing policies
• WHS policy and emergency response plan
General practices, multidisciplinary clinics, allied health centres, and primary care providers building or upgrading their operational documentation.
Use when establishing a new general practice, preparing for accreditation, onboarding new practitioners, or replacing outdated compliance documentation across the clinic.
Point-in-time document bundle at date of purchase. Customise each template for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Protect your clinic from online liability. A healthcare-specific set of website terms that keeps you covered every time a patient visits your site, books online, or interacts with your content. Built for AHPRA-regulated businesses from the ground up.</p>
Protect your clinic from online liability. A healthcare-specific set of website terms that keeps you covered every time a patient visits your site, books online, or interacts with your content. Built for AHPRA-regulated businesses from the ground up.
Cosmetic medicine clinics, GP clinics, telehealth providers, IV infusion clinics, cannabis clinics, and multi-modality practices running a public-facing website.
Use at website launch, when rebuilding your site, when adding online services such as booking or telehealth, when expanding into a new vertical, or when replacing generic T&Cs that were not drafted for healthcare advertising rules.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Every clinic with a website needs one, and a generic template will not cut it. This privacy policy is written specifically for healthcare, covering health information handling obligations that standard policies miss entirely.</p>
Every clinic with a website needs one, and a generic template will not cut it. This privacy policy is written specifically for healthcare, covering health information handling obligations that standard policies miss entirely.
Any clinic collecting personal or health information, including practices using cloud PMS, Medicare claiming, third party booking platforms, or overseas hosted services.
Required by law for any business handling health information. Use at clinic launch, when changing PMS providers, when introducing new digital services, or as part of an annual privacy review.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>A quick win for website compliance. Covers your analytics, marketing pixels, and tracking technologies so patients know exactly what data your site collects when they visit.</p>
A quick win for website compliance. Covers your analytics, marketing pixels, and tracking technologies so patients know exactly what data your site collects when they visit.
Clinic websites running Google Analytics, Meta Pixel, TikTok Pixel, retargeting campaigns, or any non-essential tracking.
Use when running paid digital advertising, when adding analytics or tag management, or to address increasing regulator focus on cookie consent under the Privacy Act.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Stop your website content being treated as medical advice. This disclaimer sets clear boundaries between general health information and a clinical consultation, protecting you from liability.</p>
Stop your website content being treated as medical advice. This disclaimer sets clear boundaries between general health information and a clinical consultation, protecting you from liability.
Clinics publishing educational content, blog posts, treatment information pages, or before and after imagery.
Use on every page of clinical or treatment information, on landing pages running paid traffic, and on any content that could be construed as medical advice.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Set the rules before patients book. Covers deposits, cancellations, no-shows, and late arrivals so your front desk is not chasing awkward conversations without a policy to back them up.</p>
Set the rules before patients book. Covers deposits, cancellations, no-shows, and late arrivals so your front desk is not chasing awkward conversations without a policy to back them up.
Clinics taking online bookings through their own site, Cliniko, Halaxy, Timely, Fresha, or any embedded booking widget.
Use when introducing online booking, when adding deposits or pre-payment, or when tightening up no-show and cancellation losses.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>A simple, professional statement confirming your website is designed to be accessible. Shows patients with disabilities that your clinic takes inclusion seriously.</p>
A simple, professional statement confirming your website is designed to be accessible. Shows patients with disabilities that your clinic takes inclusion seriously.
All clinic websites, but particularly clinics publicly funded, working with NDIS participants, or claiming inclusive practice.
Use to demonstrate good faith DDA compliance, to address accessibility audit findings, or as part of a broader inclusion and equity statement.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>First impressions matter. A clean, professional registration form that captures everything you need from new patients before their first appointment, without asking them to fill out a novel.</p>
First impressions matter. A clean, professional registration form that captures everything you need from new patients before their first appointment, without asking them to fill out a novel.
All clinics taking new patients, from solo practitioners to multi-modality clinics.
Use as the first form a new patient completes, in paper or digital format. Pair with the Privacy Collection Notice.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
A thorough health questionnaire for GP and telehealth patients that captures medical history, medications, and lifestyle factors. Structured so nothing clinically relevant slips through the cracks.
A thorough health questionnaire for GP and telehealth patients that captures medical history, medications, and lifestyle factors. Structured so nothing clinically relevant slips through the cracks.
GP clinics, allied health, and any general practice taking new patients.
Use at first consultation and refresh annually or when a patient returns after a long absence.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>The foundation of every patient interaction. A robust informed consent form that confirms the patient understands what you are proposing, the risks involved, and their right to change their mind.</p>
The foundation of every patient interaction. A robust informed consent form that confirms the patient understands what you are proposing, the risks involved, and their right to change their mind.
GP clinics, allied health, and any clinical service requiring documented informed consent.
Use as the baseline consent layer underneath modality-specific consent forms.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
No surprises at the front desk. This form ensures patients understand their out-of-pocket costs, Medicare gaps, and payment expectations before treatment starts. Reduces billing disputes and protects your revenue.
No surprises at the front desk. This form ensures patients understand their out-of-pocket costs, Medicare gaps, and payment expectations before treatment starts. Reduces billing disputes and protects your revenue.
Any clinic charging out-of-pocket fees, running prepaid packages, or operating gap-payment models.
Use before any chargeable service, before the first appointment of a treatment plan, and any time fees change.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Draw clear lines around who can do what in your clinic. This policy defines practitioner boundaries so your team operates safely, and you have documentation if anyone questions it.</p>
Draw clear lines around who can do what in your clinic. This policy defines practitioner boundaries so your team operates safely, and you have documentation if anyone questions it.
All clinics, particularly those with mixed practitioner types (RN, EN, NP, GP, specialist, dermal therapist).
Foundational governance document. Use at clinic establishment, when adding new practitioner types, and review annually.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>When something goes wrong, your team needs to know exactly what to do. This policy gives them a clear process for reporting incidents and near misses before they become bigger problems.</p>
When something goes wrong, your team needs to know exactly what to do. This policy gives them a clear process for reporting incidents and near misses before they become bigger problems.
All clinics. Required for any clinical governance framework and most insurer requirements.
Use as the cornerstone document for clinical safety. Train every clinical staff member at induction and at annual refresh.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>The companion to your Incident Reporting Policy. A standardised form that captures every detail when an incident or near miss occurs, so nothing gets lost between the event and the investigation.</p>
The companion to your Incident Reporting Policy. A standardised form that captures every detail when an incident or near miss occurs, so nothing gets lost between the event and the investigation.
Any clinical staff member completing an incident report under the Clinical Incident Reporting Policy.
Use immediately after any incident or near miss. Pair with the Clinical Incident Reporting Policy.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Turn patient complaints into a structured process instead of a crisis. This policy covers how your clinic receives, investigates, and resolves complaints, including when you need to notify the regulator.</p>
Turn patient complaints into a structured process instead of a crisis. This policy covers how your clinic receives, investigates, and resolves complaints, including when you need to notify the regulator.
All clinics, particularly those operating in NSW (HCCC), QLD (OHO), and other states with health complaints commissioners.
Required under most clinical governance frameworks. Use at clinic launch and review whenever a complaint surfaces structural issues.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
When a patient collapses in your treatment room, your team cannot be flipping through a manual. This plan gives clear, step-by-step instructions for managing medical emergencies in a clinic setting.
When a patient collapses in your treatment room, your team cannot be flipping through a manual. This plan gives clear, step-by-step instructions for managing medical emergencies in a clinic setting.
Every clinical setting providing in-room treatments, particularly cosmetic, IV, surgical and procedural clinics.
Foundational safety document. Train every clinical staff member at induction. Drill the algorithms quarterly. Update with any change in clinic layout or stock.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Your clinic's infection control playbook. Covers hand hygiene, PPE, surface cleaning, and exposure response, aligned to RACGP and NHMRC standards. A non-negotiable for any clinic performing procedures.
Your clinic's infection control playbook. Covers hand hygiene, PPE, surface cleaning, and exposure response, aligned to RACGP and NHMRC standards. A non-negotiable for any clinic performing procedures.
All clinical settings handling skin, blood, body fluids, or shared equipment.
Use as the central IPC reference. Review annually and whenever new procedures or equipment are introduced.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
If your clinic uses reusable instruments, you need documented sterilisation procedures that meet Australian Standards. This policy covers every step from cleaning to storage.
If your clinic uses reusable instruments, you need documented sterilisation procedures that meet Australian Standards. This policy covers every step from cleaning to storage.
Clinics performing surgical, cosmetic, dermatological, or any procedure using reusable instruments.
Required for accreditation and TGA medical device handling. Use at clinic launch and review when sterilisation equipment changes.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Make sure critical patient information does not get lost between practitioners, shifts, or referrals. A structured handover process that reduces risk and keeps continuity of care intact.
Make sure critical patient information does not get lost between practitioners, shifts, or referrals. A structured handover process that reduces risk and keeps continuity of care intact.
Multi-practitioner clinics, clinics running shift-based services, and practices with locum or visiting practitioners.
Use to standardise clinical communication. Train new staff at induction and audit handover quality periodically.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Bring practitioners into your clinic without the overhead of full-time employment. This agreement is structured specifically for healthcare contractors, with sham contracting safeguards built in so your arrangement holds up to scrutiny.</p>
Bring practitioners into your clinic without the overhead of full-time employment. This agreement is structured specifically for healthcare contractors, with sham contracting safeguards built in so your arrangement holds up to scrutiny.
Clinics engaging GPs, specialists, allied health practitioners, or cosmetic injectors as independent contractors rather than employees.
Use at engagement and review against current Fair Work and ATO contractor versus employee guidance, particularly after the 2024 Fair Work changes.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Protect your patient information and business secrets. This agreement ensures staff and contractors cannot share confidential information during or after their time with your clinic.</p>
Protect your patient information and business secrets. This agreement ensures staff and contractors cannot share confidential information during or after their time with your clinic.
All clinic staff including reception, clinical, contractor, and student placements.
Use at employment commencement and at any change of role with expanded access to confidential information.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Get new clinical staff up to speed safely and consistently. This checklist makes sure every policy, system, and safety procedure is covered before they see their first patient.</p>
Get new clinical staff up to speed safely and consistently. This checklist makes sure every policy, system, and safety procedure is covered before they see their first patient.
Practice managers and clinical leads onboarding clinical staff (RN, EN, NP, GP, specialist, allied health).
Use as the structured induction over the first 30 days. File the completed checklist on the personnel record.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>A professional printed notice for your waiting room that tells patients how you handle their information. Simple, visible, and required under the Australian Privacy Principles.</p>
A professional printed notice for your waiting room that tells patients how you handle their information. Simple, visible, and required under the Australian Privacy Principles.
Any clinic with a waiting room or reception area.
Display at reception and consultation rooms. Required as a visible privacy notice under the APPs.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>The short notice you give patients at the moment you collect their information, explaining why you need it. Quick for staff to hand out, keeps you compliant with the Privacy Act.</p>
The short notice you give patients at the moment you collect their information, explaining why you need it. Quick for staff to hand out, keeps you compliant with the Privacy Act.
All clinics collecting health information at the point of intake.
Issue alongside the New Patient Registration Form. Required at or before the point of collection under APP 5.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Know exactly how long you must keep patient records and how to destroy them safely when the time comes. Covers the state-specific rules that trip up clinics across the country.</p>
Know exactly how long you must keep patient records and how to destroy them safely when the time comes. Covers the state-specific rules that trip up clinics across the country.
All clinics holding clinical records, particularly those operating across multiple states.
Use to govern long-term records management. Review when state legislation changes or when changing PMS providers.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
<p>Run this checklist across your website, social media, and print materials before AHPRA does. A practical self-audit tool that flags the most common advertising breaches before they become complaints.</p>
Run this checklist across your website, social media, and print materials before AHPRA does. A practical self-audit tool that flags the most common advertising breaches before they become complaints.
Clinic owners, marketing managers, and external marketing agencies running healthcare campaigns.
Use as a self-audit before any new campaign launches and as a quarterly review of existing assets.
Point-in-time document at date of purchase. Customise for your jurisdiction, services, and clinical context before use. Not legal advice. Membership tier includes ongoing updates as regulations change.
Compliance and governance support grounded in the realities of Australian cosmetic practice.

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