1.1 This disclaimer applies to the website located at www.cosmedicomply.com.au (Website), which is operated by CosmediComply (ABN 33 860 410 685 ) (we, us, or our).
1.2 By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. If you do not agree, please do not use this Website.
1.3 This disclaimer should be read together with our:
(a) Website Terms and Conditions, available at www.cosmedicomply.com.au/terms-of-use;
(b) Privacy Policy, available at www.cosmedicomply.com.au /privacy-policy; and
(c) Cookie Policy, available at www.cosmedicomply.com.au/cookie-policy.
1.4 This disclaimer was last updated on 10/03/2026.
2.1 The content on this Website is provided for general information purposes only. It is not intended to be comprehensive or to address the specific circumstances of any particular individual or entity.
2.2 While we endeavour to keep the information on this Website accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose.
2.3 Any reliance you place on information contained on this Website is strictly at your own risk.
3.1 You should not rely on any information on this Website as an alternative to medical advice from your doctor, general practitioner, or other qualified healthcare professional. If you have any specific questions about any medical matter, you should consult your doctor or other qualified healthcare provider.
3.2 You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this Website.
3.3 If you think you may be suffering from any medical condition, you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this Website.
4.1 Use of this Website, including any communication through the Website (such as contact forms, enquiry submissions, or email), does not create a practitioner-patient relationship between you and us, our employees, contractors, or affiliated healthcare practitioners.
4.2 A practitioner-patient relationship is only established when:
(a) you have been formally accepted as a patient by attending an in-person consultation or, where applicable, a telehealth consultation; and
(b) you have completed any required patient registration, consent forms, and health assessments.
4.3 Until a formal practitioner-patient relationship has been established, we have no duty of care to you, and you should not rely on any information provided through the Website as medical advice specific to your circumstances.
5.1 Healthcare and medical information is constantly evolving. The information on this Website may not reflect the most current medical developments, research, or guidelines.
5.2 Information on this Website may:
(a) become outdated over time;
(b) not apply to your individual circumstances;
(c) not be appropriate for your specific health condition;
(d) differ from advice you receive from your treating healthcare provider; and
(e) not account for your complete medical history, medications, or other relevant factors.
5.3 Different individuals may respond differently to treatments, procedures, or medications discussed on this Website. Results described or implied are not guaranteed and may vary.
5.4 Any descriptions of potential treatment outcomes, benefits, or results on this Website are provided for general information only. Individual results will vary depending on numerous factors, including but not limited to:
(a) your individual health status and medical history;
(b) your adherence to treatment protocols and aftercare instructions;
(c) biological and genetic factors; and
(d) lifestyle factors.
5.5 We do not guarantee any specific outcome or result from any treatment or procedure.
6.1 If we provide telehealth services, you acknowledge and agree that:
(a) telehealth consultations have inherent limitations compared to in-person consultations, including limitations on physical examination;
(b) telehealth consultations require a reliable internet connection and appropriate technology, and technical issues may affect the quality or continuity of care;
(c) telehealth may not be appropriate for all conditions or situations, and the treating practitioner may determine that an in-person consultation is required;
(d) in an emergency, you should call 000 (Triple Zero) or attend your nearest emergency department — telehealth is not suitable for emergencies;
(e) you are responsible for ensuring a private and appropriate environment for your telehealth consultation; and
(f) the laws of New South Wales govern our telehealth services, and you must be located in Australia during your consultation.
7.1 Information on this Website about cosmetic procedures, treatments, or products is provided for general information only. You acknowledge and agree that:
(a) all cosmetic procedures carry risks, which will be explained to you during a consultation;
(b) images on this Website (including before and after photographs, if any) are for illustrative purposes only and do not guarantee similar results;
(c) individual results vary significantly based on numerous factors;
(d) a mandatory cooling-off period of at least seven (7) days applies to certain cosmetic procedures, and you must not proceed with such procedures until this period has elapsed; and
(e) you should not make any decision about cosmetic procedures based solely on information on this Website — a consultation with a qualified practitioner is essential.
8.1 Information on this Website about therapeutic goods (including medications, supplements, or medical devices) is provided for general information only. You acknowledge and agree that:
(a) therapeutic goods may have side effects, contraindications, and interactions with other medications;
(b) the information provided does not replace the advice of a pharmacist, prescribing practitioner, or the product information/consumer medicine information;
(c) you should always read the label and any accompanying information before using any therapeutic good; and
(d) if symptoms persist, you should consult your healthcare professional.
8.2 Certain medicines discussed on this Website may be prescription-only (Schedule 4) or controlled substances (Schedule 8) under the Poisons Standard. These medicines:
(a) require a valid prescription from an authorised prescriber;
(b) may only be prescribed following an appropriate consultation and assessment;
(c) are subject to specific prescribing regulations that vary by state and territory; and
(d) may not be suitable for all patients.
9.1 If we provide or discuss compounded medicines (medicines prepared specifically for an individual patient), you acknowledge and agree that:
(a) compounded medicines are not evaluated by the Therapeutic Goods Administration (TGA) and are not included on the Australian Register of Therapeutic Goods (ARTG);
(b) the safety, quality, and efficacy of compounded medicines may not have been established through the same processes as registered medicines;
(c) compounded medicines are prepared based on a prescription from an authorised prescriber following an individual assessment; and
(d) you should discuss any concerns about compounded medicines with your prescribing practitioner.
10.1 If we provide information about medicinal cannabis, you acknowledge and agree that:
(a) medicinal cannabis products are prescription-only medicines in Australia;
(b) access to medicinal cannabis requires a valid prescription from an authorised prescriber;
(c) medicinal cannabis may not be suitable for all conditions or all patients;
(d) the use of medicinal cannabis may affect your ability to drive, operate machinery, or perform certain tasks — it is illegal to drive while impaired by cannabis;
(e) medicinal cannabis products vary in their composition, and products are not interchangeable; and
(f) recreational or non-prescribed use of cannabis remains illegal in most Australian jurisdictions.
11.1 If we provide or discuss intravenous (IV) vitamin or nutrient therapy, you acknowledge and agree that:
(a) IV therapy carries inherent risks, including risks of infection, bruising, and allergic reactions;
(b) claims about the benefits of IV therapy may not be supported by robust clinical evidence;
(c) IV therapy is not a substitute for a balanced diet and healthy lifestyle;
(d) IV therapy may not be suitable for all individuals, particularly those with certain medical conditions; and
(e) you must disclose your complete medical history and current medications before receiving IV therapy.
12.1 This Website may contain links to external websites, resources, or content operated by third parties. These links are provided for your convenience and information only.
12.2 We have no control over the content, privacy practices, or availability of third-party websites. The inclusion of any link does not imply endorsement, approval, or recommendation by us of the linked website or its content.
12.3 We are not responsible or liable for:
(a) the content, accuracy, or opinions expressed on third-party websites;
(b) the privacy practices of third-party websites;
(c) any products or services offered by third parties; or
(d) any loss or damage arising from your use of third-party websites.
12.4 You access third-party websites entirely at your own risk and subject to the terms and conditions of those websites.
13.1 We take reasonable steps to ensure that the information on this Website is accurate at the time of publication. However, we do not warrant or guarantee the accuracy, completeness, or currency of any information on this Website.
13.2 Information on this Website may contain errors, omissions, or inaccuracies. We reserve the right to correct any errors, omissions, or inaccuracies and to change or update information at any time without prior notice.
13.3 The information on this Website is provided on an “as is” and “as available” basis.
14.1 To the maximum extent permitted by law, we exclude all liability (including liability in negligence) for any loss or damage (whether direct, indirect, special, or consequential) arising out of or in connection with:
(a) your use of, or reliance on, the information contained on this Website;
(b) your inability to access or use the Website;
(c) any errors, omissions, or inaccuracies in the content of the Website;
(d) any decision you make based on information on this Website; or
(e) any third-party content or links on the Website.
14.2 This limitation of liability applies regardless of whether the loss or damage was foreseeable, and whether or not we have been advised of the possibility of such loss or damage.
14.3 Australian Consumer Law: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to: (a) cancel your service contract with us; and (b) a refund for the unused portion, or compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion.
14.4 Nothing in this disclaimer excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited.
15.1 The information on this Website is not intended to be a substitute for professional advice. You should obtain appropriate professional advice relevant to your particular circumstances before acting or refraining from acting based on any content on this Website.
15.2 If you require medical advice, you should consult a qualified healthcare professional. If you require legal, financial, or other professional advice, you should consult an appropriately qualified professional in that field.
16.1 To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:
(a) warranties of merchantability, fitness for a particular purpose, and non-infringement;
(b) warranties arising from course of dealing or usage of trade; and
(c) warranties that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
17.1 All content on this Website, including but not limited to text, graphics, logos, images, photographs, audio, video, and software, is owned by us or our licensors and is protected by Australian and international intellectual property laws.
17.2 You may view, download, and print content from this Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this Website without our prior written consent.
17.3 The information and materials on this Website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed for commercial purposes without our prior written permission.
18.1 We may update this disclaimer from time to time to reflect changes in our practices, services, or legal requirements.
18.2 We will post any changes on this page with an updated “last updated” date. We encourage you to review this disclaimer periodically.
18.3 Your continued use of the Website after any changes constitutes your acceptance of the updated disclaimer.
19.1 This disclaimer is governed by and construed in accordance with the laws of New South Wales, Australia.
19.2 You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia in respect of any dispute arising out of or in connection with this disclaimer or your use of the Website.
20.1 If you have any questions about this disclaimer, please contact us at:
CosmediComply
Address: Sydney, Australia
Email: info@www.cosmedicomply.com.au
Telephone: 1800 943 997
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